Why Desormais?
Desormais Management
Here at Desormais Management, we’re dedicated to helping your business succeed. We define success as keeping your transactions running smoothly and economically so that you can focus on growing your business.
We’re family business, and have been serving merchants, service providers, industry associations and community banks for over 30 years. Our most important measure of success is the longevity of our customer relationships. We only succeed against our most important yardstick by keeping you happy.
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Benefits You’ll Enjoy by Working With Us
- A free no-obligation review of your payments approach – rates, hardware, software, supporting programs – with our recommendations for profit improvement
- Attentive, personal, on-shore service
- Low processing fees
- Industry-leading, trusted processors
- State of the art equipment at highly competitive prices
- Ancillary business-building programs such as gift cards and loyalty cards
- Integration with your existing POS and compliant hardware
- Decision support information for better POP management and target marketing
Your Advocate and Partner
We strive to distinguish our company on the basis of superior customer service. You will experience this in several respects. Starting with a thorough review of your current processing picture, we will show you where potential cost reduction exists, and develop a clear, transparent proposal for your current best options. We will monitor industry developments and rate schedule changes to keep your fees low. We will never “lock you in” with lengthy contracts and termination fees. We aim to earn and keep your satisfaction, every day, on the merits of our service.
Our Core Beliefs
- Keep things transparent. While payment services can be complex, good business decisions rely on clear understanding. Ensure our customers understand every element of our service and pricing.
- Earn our customers’ business. No long-term contracts or “termination fees.” This business changes rapidly. We will earn your loyalty every day.
- Continually seek the best pricing for customers. Network pricing schedules change up to twice a year. We will monitor our customers’ pricing and work to give you the best rates based on your volume and transaction flow.
- Hardware is enabling, not a source of hidden profit. We will offer you fair prices for the hardware you need. We do not “hide” revenue within opaque, difficult to compare equipment pricing. Given the low prices in the market for quality equipment, we strongly discourage leasing, which limits your flexibility and increases cost.
- Be there for customers. We are on -shore, and available. When you have a question or issue, we will resolve it as swiftly as possible.
The Right Tools for the Job
Having the right hardware and software is vital to a smooth experience for your customers while protecting your business from fraud. And to run your business effectively, you need to be sure all of your hardware and software work together properly. We will present you with the best technology solution for your business, integrating existing POS with compliant devices and decision-support tools to support your success.
